Customer Service
Share your contact information – our engineers respond 24/7.

Last week, a team from a leading mattress maker in Saudi Arabia checked their new GENMAX industrial quilting machine. Local manufacturers are raising standards. Their careful approach helps them compete in advanced markets.
“We’re creating products for a market that seeks more than ‘good enough,'” the operations director said, adjusting the stitch tension on a complex pattern. This shows how Saudi manufacturers face new competition from high-end imports.
In the past, inspections focused mainly on basic functionality. Now, the Saudi team used specific testing protocols and quality benchmarks. They brought rolls of fabric for production. This included delicate damask and heavy-duty ticking. Then, they tested each type on the GENMAX quilter at different speeds.
What impressed me most was their careful documentation. We photographed each test pattern. We recorded every tension setting. We also verified all operational parameters against quality standards. They noticed a slight tension change in a tricky fabric mix. So, they collaborated with our technicians to get the exact result needed for production.

During breaks in testing, discussions revealed interesting insights into Saudi Arabia’s bedding market. The company recently finished market research. It shows that more consumers are looking up international bedding brands online before they buy.
“Five years ago, we competed mainly on price and availability,” said their marketing director. “Now, consumers come with screenshots of European mattress designs and expect the same quality.”
This consumer awareness drives their investment in equipment like the GENMAX quilter. It helps them produce the intricate patterns and consistent quality that were once only seen in imported products. They tested several complex geometric patterns that were trending in their market research.

The inspection’s technical aspects went far beyond standard protocols. The Saudi team’s engineers measured:
“Our old equipment held back our designs,” their technical director said as he looked at a complex pattern. “Now, with the GENMAX system, we can produce the premium aesthetics our marketing team wanted.”
Saudi Arabia has raised its import standards lately. Now, compliance documents are key for buying equipment. The team carefully verified every certification, focusing on:
“SASO inspections are now stricter,” said their compliance manager, referring to Saudi Standards Organization rules. “Equipment that doesn’t meet these standards can be rejected at the port, causing costly delays.”

A key part of the inspection was the detailed installation planning. Instead of leaving it to chance, the Saudi team mapped out the entire implementation process:
“We’re planning our production transition to the minute,” said their planning director. “This machine will be operational within 48 hours of its arrival.”
This thorough inspection reflects the broader change in Saudi manufacturing. The Kingdom is diversifying its economy under Vision 2030. Manufacturers are investing in new skills. They want to cut imports and grow export markets.
The GENMAX quilter is approved for shipment. Now, this Saudi manufacturer can deliver the premium bedding products their market needs. Saudi companies are now viewed as global players, not just regional producers. Their method of acquiring this equipment highlights this shift.